Lipot pickermann

Experience

Present

IT ANALYST / SUPPORT AGENT – EGON ZEHNDER, LONDON

  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Troubleshooting hardware including servers, desktops, laptops and network equipment
  • Participate in development of information technology and infrastructure projects
  • Provide trainings for employees to embrace new technologies and systems

 

2019 - 2021

NETWORK COORDINATOR - OFFICE READY TECHNICAL SOLUTIONS, LONDON

  • Provide 1st & 2nd Line Technical Support
  • Perform network design and capacity planning
  • Monitoring systems, troubleshoot hardware, software components for users
  • Provisioning / Troubleshooting LAN-WAN and VPN networks, Hosted VOIP systems, Audio Conferencing systems, Microsoft 365 Collaboration tools

 

2017 - 2019

IT SUPPORT TECHNICIAN – AMT COFFEE, LONDON

  • Ensure network connectivity for all remote locations (kiosks)
  • Administrating user accounts, permissions, update software and hardware update
  • Manage onsite data servers, system backups and security solutions to meet company policies and requirements
  • Provide in-house 2nd Line Technical Support
2014 - 2017

HOTEL DUTY MANAGER – JUSTIN JAMES HOTEL, WIMBLEDON LONDON

  • Perform front office daily operation tasks such as check-in, check-out, guest queries
  • Address customer issues and complaints
  • Liaising with central reservations to communicate new rate plans and promotions
  • Maintaining the in-house reservations systems
  • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work
2012 - 2014

NIGHT AUDITOR - DEAN STREET TOWNHOUSE

  • Checking in and out of hotel guests, creating walk-in reservations, answering phone queries
  • Input and update financial information into corporate communications database
  • Perform end of day banking operations
  • Address customer issues and complaints

 

2010 - 2012

JUNIOR IT SUPPORT TECHNICIAN - AUTOFLEX ZRT

• Manage IT services deployment, monitor, develop and secure IT systems and network assets
• Identify user issues, diagnose technical problems, and delivering workable solutions via phone, email
• Overseeing the installation of hardware and software including printers, work-stations, door entry system
• Perform, automate, and monitor system backups
• In-house Technical Support
• Deploying updates and security patches for corporate systems

Education

2017 - 2019

Higher National Diploma in Computing
Ealing, Hammersmith and West London College, United Kingdom

2007 - 2009

Higher National Diploma in Tourism Management Kada Elek School of Economics, Hungary

Skills

Linux & Windows Server Administration
AWS / Azure Infrastructure Automation
Ansible
Adobe Premiere Pro
Microsoft 365 Administration
Cloud Migration (Azure)
Powershell Scripting
Bash Scripting
Terraform
Ubiquity Enterprise Wireless Admin

Contact

About Me

A motivated, highly skilled IT professional with a progressive career in Information Technology and Hospitality Management. Recognized as team player and performer who can effectively and efficiently resolve issues and achieve challenging goals. Experienced front desk manager with leadership, communication, and technical skills, seeking a position of increasing responsibility with potential for advancement.

References

REFERENCES AVAILABLE UPON REQUEST